Heddon Torpedo

Returns

General Merchandise

Most items sold by Sportsman Fulfillment can be returned within 30 days for a replacement or a refund. All returns require a return authorization which can be obtained using our CONTACT US page. The product needs to be returned new and in the original package with all tags, warranty papers, accessories and original invoice to:

Sportsman Fulfillment

Returns Dept

816 Clark Ave Ashland OH 44805

ATTN: Jess

All refunds will be issued via the same manner the order was originally paid for.

Firearms

Please inspect the firearm carefully before taking possession from your dealer. If there are any issues email us and we can arrange to have the firearm returned. After we receive and inspect the firearm you will be given a choice of a refund or a replacement if available.

We reserve the right to deduct return shipping fees and add a restock fee to your refund depending upon the reason of the return. Refund fees on firearms are typically $40.00 Once you take possession of the firearm any warranty issues or defects need to be directed to the manufacturer of the firearm.

Other Issues

If your package arrives damaged or you received the wrong item email us immediately so that we can resolve the problem as quickly as possible.

Items That Cannot Be Returned

• Treestands (if box has been opened)
• Mouth blown calls
• Ammo
• Powder & Primers
• Next to skin garments
• Crossbows
• Arrows that have been cut or altered in any way

Shipping

Orders Monday through Friday will ship within 2 business days. In rare instances a product may require additional shipping time.

Unless a different shipping option is selected, items with FREE SHIPPING under 1LB ship USPS First Class and items between 1-3 LBS ship USPS Priority Mail.

Firearms ordered online from our website ship for a flat fee of $15 each via UPS. Firearms will be shipped within 48 hours of when the transfer FFL is received and processed.

All orders that include ammunition must ship UPS Ground.

Spend $50 in Fishing and get FREE USPS shipping (Free Shipping only applies to Fishing items. Other items in same cart may have shipping applied) Offer valid only in the lower 48

Items with an extraordinary weight or dimensions may be excluded from Free Shipping promotions.

You will receive an email confirmation when your order ships. Please remember that until the carrier scans the package your tracking number will not work. Please allow up to 24 hours for tracking number to be activated.

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